Contact Us

Please feel free to reach out to us if you have any questions or queries. If your query is regarding the status of an order or if you want to discuss returning a product, please supply your Order ID and a contact number so our friendly support staff can assist you.

We strive to respond to inquiries as quickly as possible; however, it may take up to 48 hours for our team to get back to you. Our support team operates Monday through Friday, 9 am to 6 pm (AEST).

Alternatively, if you wish to email us, please reach out at hello@venatrix.store. You can also speak to us directly by calling 0490 903 089.

Our office is located at 1A Warumbui Ave, Miranda, NSW 2035.

Venatrix is owned and operated by Aeonian International Pty. Ltd.